Shipping

Thank you for visiting and shopping at ricogoods.com. The following are the terms and conditions that constitute our Shipping Policy. Rico Goods ships to most countries worldwide. Domestic Packages are shipped via USPS or UPS. International Packages ship via USPS, UPS, FedEx, DHL, GlobalPost, or Ascendia. 

1. We know that your order arriving on time is essential to you! The total shipping time will be the Processing time + Delivery time.
2. Once you have placed an order, this cannot be canceled at any stage. The contract is completed on receipt of the order.
3. The estimated date for delivery of the products is set out in the Confirmation email, which will be sent within 72 hours after you have received a confirmation of the order email. This date is an estimate only, and we do not guarantee to deliver the products on that date.
4. Every order receives a tracking number before it leaves our facility. From the time it leaves our door to the time it gets to yours, you'll always know where your package is.

Shipment Confirmation

You will receive a Shipment Confirmation email once your order has shipped. Please allow 1-3 business days to receive a code.

Shipping Rates & Delivery Estimates

As every order is unique, shipping costs vary depending on the chosen delivery method, weight, and destination of your order. The best way to get the information about the delivery price is to add the product(s) you want to purchase to the bag and proceed to checkout. Here, choosing the delivery option and indicating your address, the delivery price will be automatically updated and visible. 

DOMESTIC

• Standard – 5-10 Business Days

INTERNATIONAL

• Standard – 12-20 Business Days

Customs, Duties, and Taxes 

Rico Goods is not responsible for shipping delays caused by natural disasters, strikes, or delays in air or ground transportation or for any additional fees, customs, or back-end charges incurred once the package has exited the United States, Europe, or partnering international countries.

Once received and processed at our shipping hub, packages that are deemed undeliverable by USPS, UPS, and/or their international shipping partners will be canceled and refunded.

This document was last updated on April 28, 2022.

Returns & Exchanges

We are always happy to process returns providing the request is genuine and for the right reason. As online sellers, we have to accept returns in line with consumer legislation.

Please refer to the information below for details on our refund deadlines and policies. Please note that our policies differ between different brands and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms and Conditions very seriously. We have no obligation to offer refunds to users who violate these terms, even if their requests are made within the designated refund period. You must meet the following criteria for a Refund. 

Deadline

Our policy is valid for 14 calendar days from the date of the delivery. We do not offer refunds; however, you can return the product for an exchange. If the period of 14 days has elapsed since the date of the delivery, we can't, unfortunately, offer you an exchange.

We only replace items if they are sent by errors or damaged or lost for reasons due to our error. Please report any errors or damages within 48 hours of receipt of the order by sending an email to (support@ricogoods.com). Leave the incorrect goods/damaged goods in the original condition and original shipping carton. You might be required to provide proof. We cannot replace a damaged shipment if a proper claim has not been placed with the carrier and/or insurance company within the said time frame.

Exchange requirements

The following criteria must be met to qualify for an exchange:

• Product is defective
• The product must be in original packaging
• The product must be unused

All returns will be inspected to ensure the above criteria have been met. If the product does not meet the listed standards, we reserve the right not to issue an exchange. Perishable goods are entirely exempt from being returned.

Proof of purchase

To complete your exchange, we require a receipt, purchase order, or other proof of purchase. Please note that without the proof of purchase, we will not do an exchange.

Sale and clearance items

Only regular-priced items may be exchanged. Unfortunately, sale or clearance items cannot be exchanged.

Shipping items

• To return an order, you must contact us first at support@ricogoods.com. 
• You will be responsible for paying for the shipping costs of the items you wish to exchange. We will not refund the shipping costs.
• You must ensure that the goods are correctly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange

Cryptocurrency Refund Policy

If you pay for our products in cryptocurrency, please be aware that there will be NO REFUNDS for all orders paid in this alternative payment method. Rico Syndicate LLC retains the right to deny all refund requests for orders paid in cryptocurrency.

GENERAL CONDITION:

• For all returns other than damaged, defective, or incorrectly shipped items (see above), you will be responsible for the shipping charges to return the item(s).
• Once your return is received and inspected, we will email you that we have received your returned item.
• We will also notify you of the approval or rejection of your refund.
• If you are approved, we will notify you.
• Shipping back the item is handled by the customer

Refund Procedures

• Your refund will be in the form of payment used for the purchase except for cryptocurrency (non-refundable).
• Your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 10-15 days. 

Late or missing refunds (if applicable)

• If you haven't received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and you still have not received your refund yet, please contact us.

TERMINATION WITHOUT REFUND

We reserve the right to terminate accounts without refund or prior notice if you violate our published Terms and conditions or become verbally abusive to our staff, other users of our site, or our associates. If such a user tries to resubscribe to our site, we reserve the right to terminate their account without a refund or prior notice and block their IP address.

Changes to this Refund Policy

At any time, we reserve the right to modify this Refund Policy. Such modifications will be communicated via our website. Additionally, you can obtain a current copy of our Refund Policy by contacting us via contact us form.

Notices

Rico Syndicate LLC is not responsible for any shipping deliveries affected by customs, natural occurrences, air and ground transportation strikes or delays, nor any extra fees, customs, or back-end charges once the package has exited the United States, Europe, or partnering international countries.

Packages undeliverable by USPS, UPS, and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to (support@ricogoods.com).

This document was last updated on April 28, 2022.

Products

DESCRIPTIONS AND PRODUCT INFORMATION

We have made every effort to accurately represent the colors of our products and their packaging. However, due to monitor calibration differences, we cannot guarantee that the color you see on your monitor accurately represents the color of the product and its packaging. Naturally, if you have any questions about the product, you may contact us.

Rico Goods warrants that the goods you purchase will conform to the description provided by the Store at the time of delivery to you. Each description or specification of the Products we sell is made in good faith and is accurate to a reasonable degree.

No statement, description, information, warranty, condition, or recommendation contained in any catalog, price list, advertisement, or verbal communication made by an employee of Rico Goods shall be construed to enlarge, vary, or supersede any provision of these Terms in any way.

CONFORMITY OF GOODS

We take great care to ensure that the product descriptions and specifications are accurate at the time of publication. However, the specifications and descriptions of products on this website are not intended to be binding and are solely for the purpose of providing an overview of the products. Additionally, while we make every effort to ensure that the color reproduction of the products is accurate, we cannot accept responsibility for any color variation caused by the browser software or computer system used to view the products.

AVAILABILITY

While we make every effort to maintain stock of all items advertised for sale on our site, this cannot be guaranteed, and by acknowledging receipt of your order, we are not entering into a binding contract to supply the items you have ordered but do not currently have in stock. Because the site's content is managed, any products that are temporarily unavailable should be highlighted.

ACCURACY OF INFORMATION

We attempt to be as accurate as possible when describing our products on the site; however, we do not warrant that the product descriptions, colors, information, or other content available on the site are accurate, complete, reliable, current, or error-free.

This site may contain typographical errors or inaccuracies and may not be complete or current. Rico Goods therefore, reserves the right to correct any errors, inaccuracies, or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

Orders

• All purchases from this website shall be governed by our terms and conditions.
• Suppose you make an Order to buy any product from our website. At the time of order, while providing your details, you must be careful and warrant that the details provided are true and accurate. 
• Payment mode shall be: 

• PayPal, Visa, Master, American Express, Google pay, Apple Pay, Shop Pay, Amazon, CoinPayments.net

• You place an order on the site by adding your selected item(s) to the shopping bag and proceeding to checkout. Items in your shopping bag are not reserved and may be purchased by another customer. Please read and check your order carefully before submitting it.
• Payment will be collected immediately upon completion of the payment process, and an email will be sent to confirm your order. Another email will be sent a later day to confirm the details of the delivery of your product.
• In any case of exception, we may contact you to say that we do not accept your order. This is typically for the following reasons:

1. the products are unavailable;(due to discontinuation of the design etc.)
2. we cannot authorize your payment.
3. You are not allowed to buy the products from us.
4. We are not allowed to sell the products to you.

• There has been a mistake in the pricing or description of the products.
• In such a scenario, we will be sending you a mail to confirm that your order has not been accepted, and your payment will be transferred back to you within the next 24 hours from this mail.
• We will only accept your order when we email you to confirm this (Confirmation Email). At this point:

1. A legally binding contract will be in place between you and us; and
2. We will dispatch the products to you or inform you of the estimated dispatch date.

• Any order to purchase a product that you place with us is subject to acceptance by us. When you make your order online, we will provide you with an email to confirm that we have received it. 
• If there is an error in the order confirmation, please contact us immediately by email at support@ricogoods.com. 
• We may refuse or be unable to process your order if Your card or PayPal account does not give authorization for the payment of the purchase price.
• You do not meet the eligibility to order criteria set out above.
• You must notify us instantly if any particulars are inappropriate. If your payment has not been accepted, you will be informed of this in writing, along with the reasons.
• We are happy to support you; if there is an issue, you can contact support@ricogoods.com for any inquiry or problem.
• We take customer feedback very seriously and use it to constantly improve our products and quality of service.

Privacy

Rico Syndicate LLC and our subsidiaries and affiliates (collectively, "Rico", "we", "us" or "our") care about the processing, confidentiality, and safety of your personal data.

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protecting personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

• ‍We will review, update, and amend these policies from time to time, consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the service makes up for your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers
• You may likewise decide not to give us "discretionary" Personal Data; however, please remember that without it, we will most likely be unable to provide you with the full scope of our administrations or with the best client experience when utilizing our Services.
• This Privacy Policy ("Privacy Policy") describes how Rico Syndicate LLC. Will gather, use, and maintain your Personal Information on ricogoods.com. It will also explain your legal rights with respect to that information.
• By using the website or services, you confirm that you have read and understood this Privacy Policy and our Terms (together referred to herein as the "Agreement"). The Agreement governs the use of ricogoods.com. We will collect, use, and maintain information consistent with the Agreement.

What private data do we collect from the people who visit our website?

When enlisting on our site or buying Products as suitable, you could be approached to type in your name, email, payment information, or different subtleties to assist you with your experience.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

• Account Data: To use certain features (like storing your information for the next purchase or track order), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, and name, and assign you a unique identifying number ("Account Data").
• Personal Data: Personal Data is information that can be used to identify you specifically, including your name, email address, telephone number, billing address, and mailing address. You consent to give us this information by providing it to us voluntarily on our website. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website.
• Financial Data: Financial data is related to your payment methods, such as credit card or bank transfer details. We collect financial data to allow you to purchase, order, return or exchange products or services from our website. We store limited financial data. Most financial data is transferred to our payment processors, Shop Pay, Apple Pay, Google Pay, Facebook Pay, PayPal, Amazon Pay, and CoinPayments.net, and you should review these processors' Privacy Policies to determine how they use disclose and protect your financial data. 
• As a courtesy, PayPal Privacy Policy can be found here https://www.paypal.com/us/webapps/mpp/ua/privacy-full
• Amazon Pay Privacy Policy can be found here https://pay.amazon.com/help/201751600 
• Note: Payment made in Crypto is non-refundable

• Contact information. An Authorized User is required to provide some contact information (e.g., an email address) when making an account on the Services.

We do not knowingly collect data from or market to children under 13 years of age.

We do not knowingly solicit data from or market to children under 13 years of age. By using the website, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website. If we learn that personal information from users less than 13 years of age has been collected, We will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us.

Automatically collected information about your use of our Services or tools

This information is registered automatically with the visit by the own configuration or manual of each tool on the website

• When you visit, connect with, or utilize our service, we may gather, record, or create specific specialized data about you. We do so either autonomously or with the assistance of third gathering Service Providers, including using "cookies" and other following innovations. 
• We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our website, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity on the website (such as the date/time stamps associated with your usage, pages, and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings). 

Device Data. We collect device data such as information about your computer, phone, tablet, or another device you use to access the website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. 

How do we use your details?

We process personal data to operate, improve, understand, and personalize our services. We use personal data for the following purposes:

• To fulfill or meet the reason you provided the information (e.g., to help provide our Site services to you).
• To validate, confirm, verify, deliver, and track your order (including processing payment card transactions, arranging for shipping, handling returns and refunds, maintaining a record of the purchases you make, and contact you about your orders, including by telephone) or to service products you purchased from us.
• To enhance your online shopping experience, including recognizing you and welcoming you to the site.
• To send you catalogs, information, newsletters, promotional materials, and other offerings from the Company or on behalf of our partners and affiliates.
• To communicate with you about the Services, including Service announcements, updates, or offers.
• Correspond with you; and
• Compile anonymous statistical data for our own use or for a third party's use; and
• Assist law enforcement as necessary; and
• Analyze trends to improve our website and offerings.
• To personalize and develop our site and the services we provide you and improve our offerings.
• To provide certain features or functionality of the services on the site.
• For marketing and promotions.
• To create, maintain, customize, and secure your account with us.
• To personalize your experience and deliver content and product, and services relevant to your interests.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• To prevent illegal activity, fraud, and abuse.
• To help our site that will be ready to serve you better.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

As noted in the list above, we may communicate with you if you've provided us with the means to do so. For example, if you've given us your email address, we may send you promotional email offers or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us, which helps us improve our services. If you do not want to receive communications from us, please indicate your preference by emailing us at support@ricogoods.com.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Facebook Pixel and Google Analytics to help us understand how our customers use the site.
• You can opt-out of targeted advertising by:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous

When we share personal information

Once your personal information is collected, as detailed above, we may share it with third parties for various reasons, among them delivery, data hosting, analytics, payment processing, and content streaming. These services may collect browsing data that includes IP addresses, referring pages, and users' movements as they navigate the website. Other third parties help us with our marketing efforts, including sending and analyzing our marketing efforts by measuring whether recipients have opened an email and clicked on any content within it.

When we share your personal information with a third party, we require that the third party protect the information consistent with this Statement and limit its use of the information to perform the services they provide to us. For example, when we share personal information with payment processors or presenters of web seminars, its use is limited to providing that service.

Contact Details

You can exercise any of the rights described above in the "What are your choices and how can you exercise them?" section above directly by sending an email to support@ricogoods.com or by mailing a non-registered letter with a document proving your identity to the below address:

Rico Syndicate LLC
Email: support@ricogoods.com. 

Address: 221 W 9th St Ste 227 Wilmington, DE 19801

If you are submitting a request on behalf of another person, you must provide proof that you have been authorized by the individual to act on his or her behalf. In certain circumstances, we may ask the individual to verify his or her own identity directly with us. Please note that we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

How to opt-out

When you engage us for the Services or make inquiries about our Services, you will be requested to provide your consent to us to send promotional material to you. You may stop the delivery or "opt-out" of future promotional emails by following the specific instructions in the email you receive.

Do Not Track

Currently, various browsers — such as Internet Explorer, Firefox, and Safari — offer a "do not track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to Web sites visited by the user about the user's browser DNT preference setting. Rico Holdings does not currently commit to responding to browsers' DNT signals concerning the Company's Web sites, in part because industry groups have adopted no common industry standard for DNT, technology companies, or regulators, including no consistent standard of interpreting user intent. Rico Syndicate LLC takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

How we use cookies

We use cookies and similar technologies for several purposes, depending on the context or service, including: 

• Recognize you if you sign in to use our offerings. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
• We are keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
• Detecting and preventing fraudulent activity and improving security.
• We are conducting research and diagnostics to improve our offerings.
• Reporting allows us to measure and analyze the performance of our offerings.

First-party cookies

1. Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are often set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
2. Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by third-party providers whose services we have added to our pages or by us.
3. Performance cookies: These cookies allow us to count visits and traffic sources to measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
4. Targeting cookies: These cookies may be set through our site and used to build a profile of your interests and show you relevant adverts on other sites.

Google Analytics Cookies

We use Google Analytics to investigate the utilization of our site by users and visitors. Google Analytics assembles data about site use through cookies. The data assembled identifying our site is utilized to make reports about the utilization of our site.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics.

What are your choices regarding cookies?

Cookie Preferences on the website: Our cookies allow you to take advantage of some essential and useful features. Blocking some types of cookies may impact your experience of our sites. You can change your cookie preferences at any time by clicking 'Cookie Preferences in the footer of the website.

Browser settings: You can also manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand the privacy settings available to you. If you block or reject some of our cookies through your browser's settings, you might not be able to use certain offerings that require you to sign in to an account, and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit our website.

California Consumer Rights

The California Consumer Privacy Act provides specific rights to those in California. Suppose you are a California-based consumer, as that term is defined under California law. In that case, this section shall apply in addition to all other applicable rights and information contained in this Statement.

• You have the right to request that we provide you with what personal information we collect, use, and disclose.
• You have the right to request that we delete the personal information we, or our service providers, store about you. 
• We will not discriminate or retaliate against you if you elect to exercise any rights under this section of our Privacy Statement. 
• You may request that we not sell your personal information. As noted above, we do not sell your personal information, and we only share your personal information with third parties, as described in this Statement.
• You have the right to designate an authorized agent to request on your behalf. Please see the Identity Verification Requirement below for information on our process for verifying that we have received a legally valid request.
• If you are a California consumer and have additional questions based on this section of our Privacy Statement or wish to submit a request to request that we not share your information with third parties, please contact us by email or through the contact us page.
• See more at https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

According to caloppa, we agree to the following:

• Users can visit our site anonymously.
• You'll be notified of any ONLINE PRIVACY POLICY changes via email

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of selling certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@ricogoods.com with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Data as sales are defined in Nevada Revised Statutes Chapter 603A.

Coppa (children online privacy protection action)

With regards to the assortment of private information from children under the age of 13 years, the Children's Online Privacy Protection Act (COPPA) puts parents in charge. The Federal Trade Commission, United States' consumer safety firm, enforces the COPPA Guideline, which defines what providers of websites and online services should do to safeguard children's privatizes and security online. For more details, Click Here or below link

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule 

GDPR-Customer data processing appendix:

Customer Data" means any personal data that Rico Syndicate LLC processes on the Customer's behalf via the Services, as more particularly described in this DPA.

"Data Protection Laws" means all data protection laws and regulations applicable to a party's processing of Customer Data under the Agreement, including, where applicable, EU Data Protection Law and Non-EU Data Protection Laws.

GDPR-EU data protection law  

"EU Data Protection Law" means all data protection laws and regulations applicable to Europe, including (i) Regulation 2016/679 of the European Parliament and the Council on the protection of natural persons concerning the processing of personal data and on the free movement of such data (General Data Protection Regulation) ("GDPR "); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector; (iii) applicable national implementations of (i) and (ii); and (iv) in respect of the United Kingdom ("UK ") any applicable national legislation that replaces or converts in domestic law the GDPR or any other law relating to data and privacy as a consequence of the UK leaving the European Union.

"Europe" means, for this DPA, the European Union, the European Economic Area and/or their member states, Switzerland, and the United Kingdom.

"Non-EU Data Protection Laws" means the California Consumer Privacy Act ("CCPA"); the Canadian Personal Information Protection and Electronic Documents Act ("PIPEDA"); and the Brazilian General Data Protection Law ("LGPD "), Federal Law no. 13,709/2018.

"SCCs" means the standard contractual clauses for processors as approved by the European Commission or Swiss Federal Data Protection Authority (as applicable), which shall be applied only to transfers of Customer Data from the European Union.

"Services Data" means any data relating to the Customer's use, support, and/or operation of the Services, including information relating to volumes, activity logs, frequencies, bounce rates, or other information regarding emails and other communications the Customer generates and sends using the Services.

• Parties' roles: If EU Data Protection Law or the LGPD applies to either party's processing of Customer Data, the parties acknowledge and agree that concerning the processing of Customer Data, the Customer is the controller and is a processor acting on behalf of Customer, as further described in Annex A (Details of Data Processing) of this DPA.
• Purpose limitation: Rico Syndicate LLC shall process Customer Data only following Customer's documented lawful instructions as outlined in this DPA, as necessary to comply with applicable law, or as otherwise agreed in writing ("Permitted Purposes"). The parties agree that the agreement sets out the Customer's complete and final instructions to Rico Syndicate LLC concerning the processing of Customer Data. Processing outside the scope of these instructions (if any) shall require a prior written agreement between the parties.
• Prohibited data. The Customer will not provide (or cause to be provided) any Sensitive Data to Rico Syndicate LLC for processing under the Agreement, and Rico Syndicate LLC will have no liability whatsoever for Sensitive Data, whether in connection with a Security Incident or otherwise. To avoid doubt, this DPA will not apply to Sensitive Data.
• Customer compliance: Customer represents and warrants that (i) it has complied, and will continue to comply, with all applicable laws, including Data Protection Laws, in respect of its processing of Customer Data and any processing instructions it issues to Rico Syndicate LLC; and (ii) it has provided, and will continue to provide, all notice and has obtained, and will continue to obtain, all consents and rights necessary under Data Protection Laws for Rico Syndicate LLC to process Customer Data for the purposes described in the agreement. Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Data and how Customer acquired Customer data. Without prejudice to the generality of the preceding, Customer agrees that it shall be responsible for complying with all laws (including Data Protection Laws) applicable to any emails or other content created, sent, or managed through the service, including those relating to obtaining consents (where required) to send emails, the content of the emails and its email deployment practices.
• The lawfulness of Customer's instructions: The Customer will ensure that United Kingdom processing of the Customer Data by Customer's instructions will not cause Rico Syndicate LLC to violate any applicable law, regulation, or rule, including, without limitation, Data Protection Laws. Rico Syndicate LLC shall promptly notify Customer in writing unless prohibited from doing so under EU Data Protection Laws if it becomes aware or believes that any data processing instruction from Customer violates the GDPR or any UK implementation of the GDPR.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws to your data.

You may have the following rights: -

1. Request access to your data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and check that we are lawfully processing it.
2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide.
3. Request deletion of your data. This enables you to ask us to delete or remove personal data where there is no good reason to continue processing it. You also have the right to ask us to delete or remove your data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
4. Object to processing your data where we are relying on a legitimate interest (or those of a third party). Something about your situation makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object to processing your data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, overriding your rights and freedoms.
5. Request restriction of processing of your data. This enables you to ask us to suspend the processing of your data in the following scenarios:

If you want us to establish the data's accuracy.

Our use of the data is unlawful, but you do not want us to erase it.

You need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims.

You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

1. Request the transfer of your data to you or a third party. We will provide your data in a structured, commonly used, machine-readable format to you or a chosen third party. Note that this right only applies to automated information; you initially provided consent for us to use or used the information to perform a contract with you.
2. Withdraw consent at any time where we are relying on consent to process your data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not provide certain services to you.

International Data Transfer

The personal information we process may be transmitted or transferred to countries other than where you reside. Those countries may have data protection laws that are different from the laws of your country.

The servers for our platform are in the United States and the Rico Syndicate LLC, and third-party service providers operate in many countries around the world. When we collect your personal information, we may process it in any of those countries.

We have taken appropriate steps and put safeguards in place to help ensure that your personal information remains protected by this Privacy Statement. For example, any data transfers between our group companies are governed by our intragroup agreements, which incorporate strict data transfer terms (including the European Commission's Standard Contractual Clauses for transfers from the EEA) and require all group companies to protect the personal information they process in accordance with applicable data protection law.

We also require that third-party service providers to whom a data transfer is made have appropriate safeguards in place to protect your personal information in compliance with applicable data protection law. The measures used will depend on the service provider, and our agreements with them may include European Commission-approved Standard Contractual Clauses, the service provider's certification under the EU-U.S. and/or Swiss-U.S. Privacy Shield certification, or reliance on the service provider's Binding Corporate Rules, as defined by the European Commission.

How do we protect your details?

• We have implemented industry-accepted administrative, physical, and technology-based security measures to protect against the loss, misuse, unauthorized access, and alteration of personal information in our systems. We ensure that any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems are subject to legal and professional obligations to safeguard that personal information.
• We do not use vulnerability scanning and/or scanning to PCI specifications.
• We use regular Malware Scanning.
• Your individual information is comprised behind secured systems and is merely accessible by a restricted number of folks who've special access privileges to such systems and must keep the information confidential carefully. Furthermore, your resource's very sensitive/credit information is encrypted via Secure Socket Layer (SSL) technology.
• We implement several security measures whenever a user gets into, submits, or accesses their information to protect your individual information.
• While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or form of electronic storage is 100 percent secure. Therefore, we cannot guarantee its absolute security.
• Rico Syndicate LLC prohibits unauthorized access or use of personal information stored on our servers. Such access is a violation of law, and we will fully investigate and press charges against any party that has illegally accessed the information within our systems.

Can-spam act

The CAN-SPAM Act is a regulation that sets the guidelines for commercial email, establishes requirements for commercial announcements, offers recipients to have emails ceased from being delivered to them, and spells out hard fines for violations.

We accumulate your email to be able to:

• Send information, react to questions, and/or other demands or questions
• To maintain compliance with CANSPAM, we consent to the next:
• Not use untrue or misleading subject matter or email addresses.
• Identify the concept as an advertisement in some realistic way.
• Include the physical address of our site headquarters or business
• Screen third-party email marketing services for conformity, if one can be used.
• Honor opt-out/unsubscribe demands quickly.
• Allow users to unsubscribe utilizing the link at the bottom of every email.

If anytime you want to unsubscribe from receiving future emails, you can email us by using the contact form at our website ricogoods.com, and we'll immediately remove you from ALL communication.

Limitation of liability

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

We make no legal representation that the website or products are appropriate or available in locations outside the United States. You may access the website from outside the United States. At your own risk and initiative and must bear all responsibility for compliance with applicable foreign laws.

Governing Law and Jurisdiction

This website originates from the United States. The laws of the United States. Without regard to its conflict of law, principles will govern these terms to the contrary. You hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the United States. Using this website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim to arise under or because of these terms. You hereby waive any right to trial by jury arising out of these terms.

Changes to this privacy notice

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to changes by placing a notice on the Rico Goods website by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all the changes. The use of the information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact us or email us at support@ricogoods.com. 

This document was last updated on April 28, 2022.

Terms and Conditions

THE AGREEMENT: The use of this website and services on this website provided by Rico Syndicate LLC (hereinafter referred to as "Website") are subject to the following Terms & Conditions, all parts and sub-parts of which are specifically incorporated by reference here. This Agreement shall govern the use of all pages on this website (hereinafter collectively referred to as "Website") and any services provided by or on this website ("Services").

DEFINITIONS

"Agreement" denotes this Terms and Conditions and the Privacy Policy and other documents provided to you by the website.

"We," "us," and "our" are references to RICOGOODS.COM.

"User," "You," and "your" denotes the person who is accessing the website for taking or availing of any service from us. User shall include the company, partnership, sole trader, person, body corporate, or association taking services of this website.

" Website" shall mean and include ricogoods.com and any successor Website of the Company or any of its affiliates.

Parties: Collectively, the parties to this Agreement (We and You) will be referred to as Parties.

ASSENT & ACCEPTANCE

PLEASE READ THESE TERMS OF USE, OUR PRIVACY POLICY, AND ALL APPLICABLE SUPPLEMENTAL TERMS (COLLECTIVELY, THE "TERMS") CAREFULLY, AS THEY CONTAIN TERMS AND CONDITIONS THAT IMPACT YOUR RIGHTS, OBLIGATIONS, AND REMEDIES IN CONNECTION WITH YOUR USE OF THE SERVICES AND CONTENT. FOR EXAMPLE, THE TERMS INCLUDE:

• YOUR OBLIGATION TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS.
• LIMITATIONS OF OUR LIABILITY TO YOU; AND
• A REQUIREMENT THAT YOU PURSUE CLAIMS OR SEEK RELIEF AGAINST US (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, RATHER THAN AS A PARTICIPANT IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

YOUR ACCESS TO AND USE OF THE SERVICES ARE CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH ALL APPLICABLE TERMS. If you do not agree to these Terms or our Privacy Policy, then please cease using the Services immediately. We reserve the right to change these Terms at any time (see "Changes to these Terms" below.) By accessing, browsing, and/or using the Services after updates to these Terms have been posted, you agree to be bound by the updated Terms. THESE TERMS AND OUR PRIVACY POLICY CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND RICO HOLDINGS LLC.

USER OBLIGATIONS

As a user of the Website or Services, you may be asked to register with us. When you do so, you will choose a user identifier, which may be your email address or another term, as well as a password. You may also provide personal information, including, but not limited to, your name. You are responsible for ensuring the accuracy of this information. This identifying information will enable you to use the Website and Services. You must not share such identifying information with any third party, and if you discover that your identifying information has been compromised, you agree to notify us immediately in writing. An email notification will suffice. You are responsible for maintaining the safety and security of your identifying information, as well as keeping us apprised of any changes to your identifying information. Providing false or inaccurate information or using the Website or Services to further fraud or unlawful activity is grounds for immediate termination of this Agreement.

ORDERING

• All purchases from this website shall be governed by our terms and conditions.
• Suppose you make an Order to buy any product from our website. At the time of order, while providing your details, you must be careful and warrant that the details provided are true and accurate. 
• Payment mode shall be: 

• PayPal, Visa, Master, American Express, Google pay, Apple Pay, Shop Pay, Amazon, CoinPayments.net

• You place an order on the site by adding your selected item(s) to the shopping bag and proceeding to checkout. Items in your shopping bag are not reserved and may be purchased by another customer. Please read and check your order carefully before submitting it.
• Payment will be collected immediately upon completion of the payment process, and an email will be sent to confirm your order. Another email will be sent a later day to confirm the details of the delivery of your product.
• In any case of exception, we may contact you to say that we do not accept your order. This is typically for the following reasons:

1. the products are unavailable;(due to discontinuation of the design etc.)
2. we cannot authorize your payment.
3. You are not allowed to buy the products from us.
4. We are not allowed to sell the products to you.

• There has been a mistake in the pricing or description of the products.
• In such a scenario, we will be sending you a mail to confirm that your order has not been accepted, and your payment will be transferred back to you within the next 24 hours from this mail.
• We will only accept your order when we email you to confirm this (Confirmation Email). At this point:

1. A legally binding contract will be in place between you and us; and
2. We will dispatch the products to you or inform you of the estimated dispatch date.

• Any order to purchase a product that you place with us is subject to acceptance by us. When you make your order online, we will provide you with an email to confirm that we have received it. 
• If there is an error in the order confirmation, please contact us immediately by email at support@ricogoods.com. 
• We may refuse or be unable to process your order if Your card or PayPal account does not give authorization for the payment of the purchase price.
• You do not meet the eligibility to order criteria set out above.
• You must notify us instantly if any particulars are inappropriate. If your payment has not been accepted, you will be informed of this in writing, along with the reasons.
• We are happy to support you; if there is an issue, you can contact support@ricogoods.com for any inquiry or problem.
• We take customer feedback very seriously and use it to constantly improve our products and quality of service.

PRICES

• All prices on this website are in US dollars. They include applicable VAT but not delivery charges, which are separately detailed.

• We make every effort to ensure that all prices displayed on the site are accurate. However, errors are possible. If we have quoted an incorrect price on the site and the correct price is less, we will assume that you wish to proceed with your order. If, however, the correct price is higher than the price originally quoted, we will contact you to determine whether you wish to proceed with the order.

AVAILABILITY

While we make every effort to maintain stock of all items advertised for sale on our site, this cannot be guaranteed, and by acknowledging receipt of your order, we are not entering into a binding contract to supply the items you have ordered but do not currently have in stock. Because the site's content is managed, any products that are temporarily unavailable should be highlighted.

ACCURACY OF INFORMATION

We attempt to be as accurate as possible when describing our products on the site; however, we do not warrant that the product descriptions, colors, information, or other content available on the site are accurate, complete, reliable, current, or error-free.

This site may contain typographical errors or inaccuracies and may not be complete or current. Rico Syndicate LLC, therefore, reserves the right to correct any errors, inaccuracies, or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

DESCRIPTIONS AND PRODUCT INFORMATION

We have made every effort to accurately represent the colors of our products and their packaging. However, due to monitor calibration differences, we cannot guarantee that the color you see on your monitor accurately represents the color of the product and its packaging. Naturally, if you have any questions about the product, you may contact us.

Rico Syndicate LLC warrants that the goods you purchase will conform to the description provided by the Store at the time of delivery to you. Each description or specification of the Products we sell is made in good faith and is accurate to a reasonable degree.

No statement, description, information, warranty, condition, or recommendation contained in any catalog, price list, advertisement, or verbal communication made by an employee of Rico Syndicate LLC shall be construed to enlarge, vary, or supersede any provision of these Terms in any way.

CONFORMITY OF GOODS

We take great care to ensure that the product descriptions and specifications are accurate at the time of publication. However, the specifications and descriptions of products on this website are not intended to be binding and are solely for the purpose of providing an overview of the products. Additionally, while we make every effort to ensure that the color reproduction of the products is accurate, we cannot accept responsibility for any color variation caused by the browser software or computer system used to view the products.

USER CONTENT

Content Responsibility. 

The website permits you to share content, post comments, feedback, etc., but you are solely responsible for the content posted by you. You represent that you have required permission to use the content.

When posting content to the website, please do not post content that:

• contains ill-mannered, profane, abusive, racist, or hateful language or expressions, text, photographs, or illustrations that are pornographic or in poor taste, inflammatory attacks of a personal, racial or religious nature.
• It is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, and contains exaggeration or unsubstantiated claims.
• Violating the privacy rights of any third party is unreasonably harmful or offensive to any individual or community.
• Discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation, or disability, or refers to such matters in any manner prohibited by law.
• Violates or inappropriately encourages the violation of any municipal, state, federal, or international law, rule, regulation, or ordinance.
• Uses or attempts to use another's account, password, service, or system except as expressly permitted by the Terms of use uploads or transmits viruses or other harmful, disruptive, or destructive files.
• Sends repeated messages related to another user and/or makes derogatory or offensive comments about another individual or repeats prior posting of the same message under multiple emails or subjects.
• Any submitted content that includes, but is not limited to the following, will be refused. If repeated violations occur, we reserve the right to cancel user access to the website without advanced notice.

IFRAMES

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

ACCEPTABLE USE

You agree not to use the Website or Services for any unlawful purpose, or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of ricogoods.com.

• You further agree not to use the Website or Services:
• To harass, abuse, or threaten others or otherwise violate any person's legal rights.
• To violate any of our intellectual property rights or any third party.
• To upload or otherwise disseminate any computer viruses or other software that may damage the property of another.
• To perpetrate any fraud.
• To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme.
• To publish or distribute any obscene or defamatory material.
• To publish or distribute any material that incites violence, hate, or discrimination towards any group.
• To unlawfully gather information about others.

HYPERLINKING TO OUR CONTENT

1. Without prior written approval, the following organizations may link to our site:

• Government agencies.
• Search engines.
• News organizations.
• Online directory distributors, when they list us in the directory, may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
• Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups that may not hyperlink to our Web site.

1. We allow these links if the link: (a) is not misleading; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party or its products or services; and (c) is appropriate to the linking party's site.
2. We may consider and approve in our sole discretion other link requests from the following types of organizations:

• commonly known consumer and business information sources such as Chambers of Commerce and Consumers Union.
• dot.com community sites.
• Associations or other groups representing charities, including charity giving sites
• online directory distributors.
• Internet portals.
• Accounting, law, and consulting firms whose primary clients are businesses; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we determine that the link will not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, are not permitted to link); (b) the organization does not have an unsatisfactory record with us, and (c) the benefit to us from the increased visibility associated with the hyperlink outweighs the cost of the link.

We allow these links if the link: (a) is not misleading; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party or its products or services; and (c) is appropriate to the linking party's website.

If you are one of the organizations listed in paragraph 2 and would like to link to our website, please contact us at support@ricogoods.com. List any URLs from which you intend to link to our Web site, along with the URL(s) on our site to which you would like to link. Response time is 2-3 weeks. Those approved may link to our site as follows:

• By using our company name, the URL (web address) being linked to, or any other description of our website or material that makes sense within the context and format of the linking party's site.

No use of the Rico Syndicate LLC logo or other artwork will be allowed for linking absent a trademark license agreement.

INTELLECTUAL PROPERTY

You agree that the Website and all Services provided by us are the property of Rico Syndicate LLC, including all copyrights, trademarks, trade secrets, patents, and other intellectual property ("Our IP"). You agree that we own all rights, title, and interest in and to the Our IP and that you will not use Our IP for any unlawful or infringing purpose. You agree not to reproduce or distribute Our IP in any way, including electronically or via registration of any new trademarks, trade names, service marks, or Uniform Resource Locators (URLs), without express written permission from us.

INDEMNIFICATION

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless Rico Syndicate LLC and its affiliates and/or related entities, whether direct or indirect, current, former or future, and its and their respective current, former, or future officers, directors, employees, agents, successors and assigns and related third parties (each an "Indemnified Party"), for any claims, causes of action, debts, damages, losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of any third-party claim that (a) your use of or inability to use the Services, (b) any user postings made by you, (c) your violation of any terms of this Agreement or your violation of any rights of a third-party, or (d) your violation of any applicable laws, rules or regulations, except to the extent caused by any unlawful or negligent act or omission by Rico Syndicate LLC. Rico Syndicate LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Rico Syndicate LLC in asserting any available defenses. An Indemnified Party may participate in the defense by counsel of its own choosing, at its own cost and expense. You shall not settle any claim that adversely affects an Indemnified Party or imposes any obligation or liability on an Indemnified Party without the Indemnified Party's prior written consent.

EXCLUSION OF LIABILITY

You understand and agree that we (A) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties, and (B) shall not be responsible for any materials posted by us or any third party. You shall use your judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.

Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user using the ricogoods.com Website, including loss of data or information or any kind of financial or physical loss or damage.

In no event shall Rico Syndicate LLC, nor its Owner, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful, or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content attained from the service; and (iv) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we've been aware of the possibility of such damage, and even if a cure set forth herein is originated to have futile of its important purpose.

MODIFICATION & VARIATION

We may, from time to time and at any time without notice to you, modify this Agreement. You agree that we have the right to modify this Agreement or revise anything contained herein. You further agree that all modifications to this Agreement are in full force and effect immediately upon posting on the website and that modifications or variations will replace any prior version of this Agreement unless prior versions are specifically referred to or incorporated into the latest modification or variation of this Agreement.

NO WARRANTIES

You agree that your use of the Website and Services is at your sole and exclusive risk and that any Services provided by us are on an "As Is" basis. We hereby expressly disclaim any express or implied warranties of any kind, including but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties that the Website or Services will meet your needs or that the Website or Services will be uninterrupted, error-free, or secure. We also make no warranties as to the reliability or accuracy of any information on the website or obtained through the Services. You agree that any damage that may occur to you through your computer system or because of the loss of your data from your use of the Website or Services is your sole responsibility and that we are not liable for any such damage or loss.

LIMITATION ON LIABILITY

We are not liable for any damages that may occur to you because of your use of the Website or Services to the fullest extent permitted by law. This section applies to any claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

GOVERNING LAW AND JURISDICTION

This website originates from the United States. The laws of the United States. Without regard to its conflict of law, principles will govern these terms to the contrary. You hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the United States. By using this website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.

SEVERABILITY

If any provision of these Terms and conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

CHANGES AND AMENDMENTS

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

ACCEPTANCE OF THESE TERMS

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

CONTACTING US

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact us or send an email to support@ricogoods.com.

This document was last updated on April 28, 2022.

Web Content Accessibility

Everyone should have access to and enjoyment of the internet, and we're committed to making that a reality.

Ricogoods.com is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ricogoods.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

How we meet WCAG standards

To make sure that our website is compliant with accessibility standards, our templates:

• Use valid HTML and CSS.
• Let users change aspects of the site's appearance to improve their own experience.
• Are easy to navigate no matter the input device or method.
• Have a logical content structure and a clear information hierarchy.
• Have layouts that adapt to different screen sizes without loss of functionality or usability.
• Provide sufficient color contrast between background and foreground items.
• Provide alternative text descriptions for non-text elements such as images.

Most of our content meets WCAG 2.1 AA guidelines. We have, however, identified some instances where this is not the case.

We welcome your feedback on the accessibility of Ricogoods.com. Please let us know if you encounter accessibility barriers on ricogoods.com.

Contacting us

If you would like to contact us to understand more about website accessibility, you may do so via the contact us or email us at support@ricogoods.com. 

This document was last updated on April 28, 2022